Person, Ron
2nd ed.
Indianapolis: Jonh Wiley & Sons, 2013
xxvi, 454 p. : il. ; 24 cm
978-1-118-51965-3
- Strategic performance with balanced scorecards;- Operational performance with dashboards;- Building maps, scorecards , and dashboards
Balanced scorecard -- instrumento de gestão; Microsoft Excel (Programa de computador)
005.2
2013
