Mercator 21 : teoria e prática do marketing / Denis Lindon... [et al.]
Venda de bens de consumo : Decreto-Lei nº 67/2003, de 8 de Abril. Directiva 1999/44/CE. comentário / João Calvão da Silva
An empirical investigation of cosumer ethics in a collectivist arab culture : custumer-retailer relationship (CRR) approach / Adel A. Al-Wugayan e C. P. Rao
An exploratory investigation of the ethical values of american and austalian consumers : direct marketing implications / Mohammed Y. A Rawwas, David Strutton e Lester W. Johnson